Tapstitch's production times are influenced by several factors, including seasonal fluctuations, product availability, and the size of the order. Typically, orders are processed and shipped within 2 business days after they are placed. However, it's crucial to recognize that the fulfillment timeframe may differ for each order.

Customers can access estimated ship-by dates for their orders through the "Orders" tab on Tapstitch's platform. This feature enables customers to track the progress of their orders and plan accordingly. Additionally, customers can stay informed about any potential delays or updates regarding their orders through notifications provided by Tapstitch's customer support team.

While Tapstitch strives to meet their estimated production times, unforeseen circumstances or high order volumes may occasionally impact fulfillment timelines. As such, customers are encouraged to monitor their order status and reach out to Tapstitch's support team for assistance or further information as needed.

If you're experiencing delays with your order, there are several potential reasons why this might be the case:

Out of Stock Items: If a garment or product included in your order is out of stock, Tapstitch may need to order it from their supplier, which can cause a delay. In some cases, if the delay is only a few days, Tapstitch may not receive immediate notification from their print providers.

Quality Control Checks: Tapstitch places a strong emphasis on ensuring the quality of their products. If an item doesn't pass the post-production quality check, it may need to be reprinted to meet the high-quality standard expected by customers.

Large Orders: Orders containing 12 or more items may require additional time to process and fulfill due to their size and complexity.

If your order hasn't been updated or shipped within 7 business days, Tapstitch recommends reaching out to their Support team for a status update. This allows you to receive timely assistance and clarification on any potential issues affecting your order. Tapstitch's Support team is dedicated to ensuring customer satisfaction and will work diligently to address any concerns you may have regarding your order.